Free 3-year warranty

Your tool, protected for 3 years.

Every AltitudeCraft product comes with a 1-year warranty. Register in about a minute to extend it to 3 years in total.

1 yr 3 yrs
  • No receipt upload needed
  • US-based support, reply within 24 hours on business days
  • We'll notify you about safety updates for your product

Step 1 of 2 · Find your order

Open my Amazon orders
Where's my order number?
  1. Amazon app: Menu › Your Orders › tap this product › scroll to Order info, press and hold the order number › Copy.
  2. Amazon website: Returns & Orders › the number after ORDER #.
  3. altitudecraft.com: the number in your order confirmation email, like #1234.

Then come back here and tap Paste.

✓ US-based support✓ Reply within 24h on business days✓ No receipt upload

How it works

  1. RegisterPaste your order number. We find your product and purchase date.
  2. Get your warranty cardWe email it right away. Save it or add a reminder.
  3. Need help?Submit a support case with your order number.

What the 3-year warranty covers

Covered

Defects in materials or workmanship under normal home use, for 3 years in total once registered.

Not covered

Damage from misuse, accidents, neglect or normal wear and tear, and products bought from unauthorized sellers.

Common questions

Do I have to register to get the 1-year warranty?

No. Every product has the 1-year standard warranty. Registering extends it to 3 years in total.

I bought it on Amazon. Does it count?

Yes. Products sold by AltitudeCraft on Amazon and on altitudecraft.com are covered. Use your Amazon order number.

It was a gift. Can I register it?

Yes. Use the order number from the person who bought it and tick "This was a gift".

Do I need to upload a receipt?

No. Your order number is enough. Keep your confirmation email with your receipt.

How do I make a claim?

Submit a support case with your order number and a short description or photo of the issue. We reply within 24 hours on business days.